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Improve Your Culture and Improve Your Metrics

September 17, 2012 - 5:00pm to 6:15pm
Eastern Standard Time


While most organizational charts resemble pyramids—or are flattened—one organization decided to turn itself upside down.

Instead of the traditional tiered structure, in which the CEO or executive director and the Board are at the top, New Horizons Resources Inc. inverted its pyramid to reflect the most important people in its organization: the people it supports; next are the DSPs, then the managers, and so forth.

So does it work?

Not only does it work, but this innovative approach is what led New Horizons to the top of the pack on metrics in staff retention, stability and reduced turnover—and the organization’s unifying principles help it to create and maintain a dedicated and loyal workforce.

In this session, the presenters will share some of their best human resource tools of the trade, including how to best use your organizational chart and leading recruitment practices.

Note: all times are Eastern


Sam Laganaro, HR Director, New Horizons Resources, Inc.
Tom McCluskey, Staff Development Coordinator, New Horizons Resources, Inc.
Regis Obijiski, Executive Director, New Horizons Resources, Inc.


  • ANCOR member: $99
  • Non-member: $159